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Customer Support  Frequently Asked Questions

Fee Inquiries


Question: Are there any fees?

Answer: There are no monthly maintenance fees for our internet savings account. Our internet savings account is FREE! However, there are miscellaneous fees such as a fee if you deposit a check and it is returned unpaid. Please review the last page of our Online Truth In Savings Disclosures for a list of miscellaneous fees.

Question: Do you charge a fee to transfer funds between OneUnited Bank and my other bank accounts?

Answer: No

Question: Is there a way to withdraw money via my ATM card without paying an ATM fee?

Answer: Yes. You can withdraw funds from over 5,000 surcharge free ATMs. Simply look for the Money Pass or SUM decals...or visit our website (www.oneunited.com) under the About Us and Branch/ATM locations section.

Question: Your disclosures say there is a Charge Per Debit fee? What is that?

Answer: For our internet savings account, we charge $1.00 for each withdrawal in excess of 3 per month. Our internet savings account is not a transaction account...we like to encourage savings.

Question: Your disclosures say there is an Excess Transaction Fee? What is that?

Answer: We charge $10.00 for each check, draft, debit card, or similar order payable to third parties in excess of 3 per month. We will not charge you $10.00 for withdrawals to yourself. Our internet savings account is not a transaction account...we like to encourage savings.

 
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* The interest rate (3.23%) and annual percentage yield (APY) (3.26%) is effective today and has been effective as of July 14, 2008. $1,000.00 minimum balance to open and earn disclosed APY. All rates are subject to change daily. Interest on savings is compounded and credited quarterly. Fees may reduce earnings on the account. For more information, including how interest is calculated and fees, please review our Online Truth in Savings Disclosures or speak with our Financial Service Representatives. Please call 1-877-One-United or 877-663-8648 for current rate or further detailed information.