Ensuring Your Privacy & Security at OneUnited Bank

Privacy & Security

As a OneUnited Bank customer, your privacy and security always come first. We are committed to your safety and protection. Find out how we protect you and how you can protect yourself by recognizing, preventing, and reporting fraudulent activity.

Report a lost or stolen debit, credit or ATM card	For lost/stolen Visa Debit or ATM Card, call 1-877-663-8648. For lost/stolen UNITY Visa Credit Card, call 1-727-570-4881.
Report loss, fraud, and identity theft	If you suspect that you’re the victim of fraud, you should report it immediately by contacting us at 1-877-663-8648.
Privacy Policy	OneUnited Bank understands that your trust in us is our most important asset. In order to preserve that trust, we want you to clearly understand what information we collect; how we use it and the measures we take to protect it. *View our Privacy Policy here.*
Location Tracking and Push Notifications	If you opt in to using Location and/or Push Notification services with our mobile banking app, we collect and track location, a random unique user number, product interaction, use of our mobile app and your first name to provide information such as the nearest location of branches and ATMs and to support relevant alerts and advertising even when the app is closed or not in use.
Security Statement	OneUnited Bank is dedicated to creating the most secure online environment possible. We are committed to protecting the confidentiality of your information by using state-of-the-art technology, 24×7 (24 hours/day x 7 days/week) monitoring and using proven security methods to help ensure that your online sessions are secure.
Terms and Conditions	BY ACCESSING AND USING THIS SITE AND ANY PAGES THEREOF, YOU AGREE TO BE BOUND BY OUR TERMS AND CONDITIONS
Children’s Online Privacy Protection Act	OneUnited Bank requires that all users of its online services be 18 years of age or older and OneUnited Bank does not offer online services to anyone under the age of 18. Further, OneUnited Bank does not share personal non-public information regarding any consumer, customer or account holder under the age of 18 years of age except as required by law. OneUnited Bank’s Financial Literacy Essay Contest for Youth requires parental approval.