Our Impact
How we are closing the wealth gap and fostering generational wealth.
OneUnited Bank is the nation’s largest Black-owned bank and an award-winning Community Development Financial Institution, with 50 years of service and two decades of digital banking. OneUnited uses state-of-the-art technology to promote financial literacy to close the wealth gap.
OneUnited Bank, an FDIC insured institution, is unique because of its financial technology platform, which engages with customers in real time to provide personalized data driven insights and proactive solutions to guide, inform and protect their money.
OneUnited Bank utilizes its technology to create and distribute access to critically needed affordable products and services to historically underserved populations.
OneUnited Bank attracts large mission-driven deposits and money-market accounts from major corporations and governmental entities to support loan growth for affordable housing and homeownership and build out of its financial technology platform.
Secure strategic partnerships to expand services, such as business loans, home loans, insurance products, and retirement programs to build generational wealth.
Offers AI-driven solution, WiseOne™ Insights, a revolutionary financial wellness companion and a groundbreaking AI-driven tool designed to guide, inform, and protect individuals by expanding financial literacy.
Provided unique technological driven affordable access financial services to over 100,000 new customers since 2021. Services include close to 8,000 small dollar loans to mitigate usage of expensive payday loans.
As a certified Community Development Financial Institution (CDFI), over 60% of the Bank’s affordable rental housing loan originations were in low to moderate income (LMI) communities that are also 80% or more minority. $0 loan losses in over 12 years.
Continues to promote financial literacy to build generational wealth by offering free financial literacy tools including free online financial education, OneTransaction podcasts and videos.
Supported the purchase of a HQ building in Roxbury for BECMA, joined Partnership for Miami to build a city that works for all, advocated with the 79th Street Corridor Initiative for a holistic approach to developing Poinciana.
To promote first time homeownership, launching Lift Up, with the Federal Home Loan Bank of Boston, which provides up to $50,000 in down payment assistance and $1,500 for appraisal, credit report and other lender fees in Boston, Los Angeles, and Miami.
Originated close to 3,000 financial emergency loans nationwide in 2024 and almost 8,000 since launch to low-to-moderate income customers through its CashPlease small dollar, short term loan program, with no credit check.
In a “frozen” real estate market, originated affordable rental housing loans with over 60% in low to moderate income (LMI) communities that are also 80% or more minority. $0 loan losses in 12 years.
Generated over $80 million in mission-driven deposits from major corporation and municipalities to support loan growth and minimize borrowings.
Attracted 15 new corporate relationships with mission driven deposits and expanded relationships with JP Morgan and Citi Bank.
Named to Inc.’s 2024 Best in Business list in Financial Services, which recognizes companies that, through exceptional execution, have achieved significant industry-defining accomplishments.
Achieved high ratings and reviews for customer service delivery including a 4.38 out of 5 and an A+ rating on BBB and 4.5 out of 5 on TrustPilot.
Building national consensus to use financial literacy to close the wealth gap including requiring financial literacy courses in schools.
Created significant social media coverage including American Banker, Inc., Financial Brands with over 100 articles generating 3 billion media impressions and almost 40 million impressions social media impressions.
Successfully repositioned OneUnited Bank to promote financial wellness, while offering exclusive and state-of-the-art digital banking solutions.
Supported numerous community groups to support economic development including the Mass Black Expo, the Miami Dade Chamber of Commerce, and Watts of Power Foundation.
Launched Financial Wellness Benefits Program for employers to support the financial well-being of their employees. Offers opportunity for rewards to promote saving and financial literacy along with a safety net for financial emergencies.
Expanded AI-driven solution. WiseOne™ Insights, a revolutionary financial wellness companion and a groundbreaking AI-driven tool designed to guide, inform, and protect individuals by leveraging financial literacy.
Partnering with Google to implement Apigee and Application Integration to improve customer digital experience (UX).
Offers largest surcharge free ATM network (100,000+) including Chase and Citibank branches, peer-to-peer payment service (Money Moves) and digital card issuance (Card Command) to provide improved services to customers.
Completed second annual Employee Team Survey. 90% of employees are satisfied to highly satisfied with their jobs. Improvement in all areas, particularly career opportunities and compensation. Employees seek more training opportunities.
Welcomed 45 new hires including 6 new Banker Associates into our Management Development Program and 8 Interns into our Internship Program.
Launched Financial Wellness Benefits Program for OneUnited Bank employees, including rewards for saving and to promote financial literacy, along with a safety net for financial emergencies.
Enhanced successful Quality Assurance (QA) process through the use of Gemini AI to expand sampling, better identify training needs, improve FAQs, and elevate customer service delivery.
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